Frequently Asked Questions

What are the office hours?  Can I just pop in to talk to someone about class information?

Office hours are Monday-Friday 3:30-6:30pm.  Although classes may be going on outside of those times, that's when someone should be available at the front desk to assist you over the phone.  Thanks in advance for understanding!

I see the address under "Contact Us" but I still have no idea where to enter.

Parents may park in the public parking lot behind or beside the studio.  The front entrance is the big wooden door with the 36 on it.   **The door with 34 on it is my personal residence...you can't get it that way :)

What forms of payment do you accept?

Check or cash is preferred.  We accept credit card, but will be charging a $2.50 minimum fee and larger fees for higher totals.

Can I try a class first to see if I like it before paying all those fees?

We can't offer free classes.  You CAN pay a flat rate of $15 cash for a single class.  If you wish to continue to hold your spot, all fees are due after class to hold your space.  We fill first come, first served!

I can't find any of the appropriate dancewear in town.  What do I do?

Stellar Dance Center does keep a small inventory of ballet slippers, tights, leotards, and other fitted dancewear that is approved for class wear.  You can order yourself through websites like www.discountdance.com and  www.dancewearsolutions.com.  We will give your child 2 weeks to acquire the appropriate dancewear.

Wal-Mart has a variety of bike shorts, yoga bottoms, tanks, and ballet shoes that are acceptable for dance wear.

I am interested in a dance class, but SDC doesn't offer anything in my age group for the style I want.

Contact us anyway!  We keep a list of names and contact information for those interested in classes we are not offering.  If we acquire enough interest, we are always willing to begin a new class.

My child missed a class.  Will my tuition be prorated?

Your fees will not be prorated if you miss class.  You can, however, contact SDC about attending another class in their age range as a makeup session.  Fees will only be prorated in instances where SDC must cancel due to unforeseen circumstances which do not allow for makeup sessions.  

How do you alert parents for cancellations due to weather?

In cases where poor weather conditions or other unforeseen circumstances cause us to cancel, we alert everyone via the Remind app.  You must sign up by texting @stellarda to the number 81010.  We will also post on Facebook and email when time allows.  Sometimes weather hits unexpectedly while we are teaching class, so if you are ever concerned about the weather please call us!  We also encourage you to arrive only 5 minutes or so early for class; there have been times when we had to cancel due to weather 15-30 minutes before a class started.

Do you always follow the Hopkins County Schools schedule?

No, we do not!  There is a studio calendar posted per semester.  Cancellations do not always follow Hopkins County Schools either.  Please call the studio or check the website and Facebook for cancellation information.

My child and her friends want to be in a class together.  Can you make sure they are together?

 

There is no way to guarantee friends will be grouped together.  Students are often divided up not only by age, but by experience level.  For the best learning experience, the instructor will place everyone in a class that is age and level appropriate.  The students will be so busy learning, there will be very little social time anyway!  

When can I speak with my child's teacher?

We are sorry, but there is rarely time to chat with teachers between their classes.  To give you the attention you deserve, please call the studio to set up an appointment with your child's teacher, message us on Facebook or send us an email.

I don't know which class to register for, I have missed class, etc...Can you help/watch me for a few minutes before or after class?

You may attend any class if registering for the first time, attend a makeup session if already enrolled,  or you may set up an appointment for a private lesson.  To maintain fairness to other students and the class schedule, additional instruction outside of class time is not a possibility. 

Should I help my child with steps at home?

It is advised to allow the child time to master the steps in the classroom.  They will eventually be able to master steps and show you all they have learned. 

Should I contact the studio if my child will be absent?

Yes!  It is always helpful to know when someone will be absent.

We just moved from out of town or from another studio.  What can we expect with class placement?

All new students will be expected to attend a beginner level of any style.  This will help the student move through SDC more quickly by reviewing core foundations that may have been skipped or forgotten from previous instruction, getting accustomed to the teaching style at SDC, and so the teacher can see where the dancer is in their training.  If the teacher feels the student is ready for a more advanced class after the first session, then the parents will be contacted about switching classes.  It is asked that parents respect the placement decisions made by the instructional staff; advancing students before they are ready may result in injury. 

Is there a recital?

Yes, we always have a formal, Spring recital.  We have some smaller performance opportunities throughout the season.

Can I stay and watch class?

We are sorry, but classes are closed to spectators.  We find that dancers always perform better in class when family is not on the premises or watching.  Participants are either distracted, embarrassed to go full out, or run out of class every few minutes when they know parents are there.  Therefore, class is drop-off only.  We will open up for "Parent View Days" once every few weeks.  You will be emailed and texted when those days are scheduled.